![]() ![]() ![]() With minimal security, the facility also did not provide especially clean or weather-safe conditions. Keep in mind that mini-storage facilities are not the ideal environment for storing paper documents. We found that the pediatric medical office had been keeping their confidential medical files in a self-storage unit for many, many years. Our colleague recommended us because of our decades of experience helping clients with HIPAA retention of medical records and our reputation for creative problem solving for our clients. The call was concerning the referral of a potential client-a pediatric medical practice in Arlington, right in the center of the DFW Metroplex. Recently, Armstrong Archives received a call from a business associate in another large city. But months can stretch into years and soon the quick fix for HIPAA record retention turns into a costly problem when decreased staff productivity, damaged/misplaced files, and aggravation are factored into the equation. Initially, a stop-gap solution like a self-storage unit is meant to be a temporary, cost-saving measure while a decision for the long term is made. ![]() Some then turn to their own garages, attics, or a mini-storage unit for the storage of their pediatric medical files. However, due to the high cost of office space and the sheer bulk of a single doctor’s medical records, this quickly becomes unmanageable. To ensure the security of patients’ PHI and maintain HIPAA Privacy Rule compliance, many physicians try to store their patients’ paper files onsite in a spare office or closet. When it comes to determining how to securely store large volumes of pediatric medical records, some medical practices choose a band-aid type fix for a problem that is best solved with a more comprehensive solution. If you have a complaint about the service received from a private medical practitioner, you can contact the Australian Health Practitioner Regulation Agency (AHPRA) (external site) on 1300 419 495.Even though most pediatricians now use encrypted electronic medical records, many still maintain older patient files in paper form. If you have difficulty getting your medical records from a WA private hospital or health service provider, suspect that your medical records may have been viewed inappropriately or you receive your medical records in a format that is unsatisfactory to you, you can contact the: Medical records held by a WA private hospital or private health service provider Office of the Australian Information Commissioner (external site).Health and Disability Services Complaints Office (HaDSCO) (external site).Office of the Information Commissioner – Freedom of Information for Western Australia (external site).If you have difficulty getting your medical records from a WA public hospital or health service provider, suspect that your medical records may have been viewed inappropriately or you receive your medical records in a format that is unsatisfactory to you, you can contact the: Medical records held by a WA public hospital or health service provider If your private medical practitioner has closed or retired and you have been unable to contact them you can contact the Office of the Australian Information Commissioner for assistance on 1300 363 992. Treated by a GP, private health service provider or private hospital that has closed Please contact the Freedom of Information Office closest to the location of the closed hospital. If the closed hospital or health service provider you are seeking records from is not listed, please visit the WA Health freedom of information contacts list. Website: Graylands Hospital/Health Campus – Freedom of information (external site) Swan District Hospital – Freedom of Information (external site)Įmail: address: Private Bag 1, CLAREMONT WA 6910 Website: Fremantle Hospital and Health Service – Freedom of Information (external site)Įmail: address: PO Box 460, ARMADALE WA 6992 Closed hospitalĮmail: Child and Adolescent Health Service – Release of information (external site)Įmail: address: Locked Bag 100, PALYMYRA DC WA 6969 Ambulance fees for seniors and pensionersīelow are the contact details for some of the more recently closed public hospitals and health service providers.Assistance with travel costs to receive medical care.Telehealth – delivering virtual care closer to home.Screening mammography with BreastScreen WA. ![]()
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